Terms of Service

Welcome to the Floutwork service! Please read these Terms of Service (the “Agreement”) carefully. Your use of the Service (as defined below) constitutes your consent to this Agreement.

This Agreement is between you and Floutwork, LLC (“Company” or “we” or “us”) concerning your use of (including any access to) our “Floutwork” desktop app (the “App”), and also our “Floutwork” website currently located at www.floutwork.com (together with any successor site(s), the “Site”). This Agreement refers to the App and Site (together with any materials and services available therein) as the “Service.” Please note that this Agreement hereby incorporates by reference any additional terms and conditions posted by Company through the Service, or otherwise made available to you by Company. BY USING THE SERVICE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT (WHICH IS 18 IN MOST STATES), OR, IF YOU ARE NOT, THAT YOU HAVE OBTAINED PARENTAL OR GUARDIAN CONSENT TO ENTER INTO THIS AGREEMENT, AND THAT YOUR PARENT OR GUARDIAN HAS AGREED TO BE LIABLE FOR YOUR ACTS AND OMISSIONS.

THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION THAT, AS FURTHER SET FORTH IN SECTION 14 BELOW, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR ANY OTHER COURT PROCEEDINGS, OR CLASS ACTIONS OF ANY KIND.

Terms and Conditions

1. Changes

We may change this Agreement from time to time by notifying you of such changes by any reasonable means, including by posting a revised Agreement through the Service. Any such changes will not apply to any dispute between you and us arising prior to the date on which we posted the revised Agreement incorporating such changes, or otherwise notified you of such changes. Your use of the Service following any changes to this Agreement will constitute your acceptance of such changes. The “Last Updated” legend above indicates when this Agreement was last changed. We may, at any time and without liability, modify or discontinue all or part of the Service; charge, modify or waive any fees required to use the Service; or offer opportunities to some or all Service users.

2. Jurisdictional Issues

The Service is controlled or operated (or both) from the United States, and is not intended to be subject Company to any non-U.S. jurisdiction or law. The Service may not be appropriate or available for use in some non-U.S. jurisdictions. Any use of the Service is at your own risk, and you must comply with all applicable laws, rules and regulations in doing so. We may limit the Service’s availability at any time, in whole or in part, to any person, geographic area or jurisdiction that we choose.

3. Sensitive information Storage

The Service includes an app where users may store sensitive information including email addresses, usernames, passwords, todos, notes or any other confidential information (“Sensitive Info”). Such Sensitive Info are provided by users, and not by us. WE DO NOT SELL, SHARE OR OTHERWISE MAKE AVAILABLE ANY SENSITIVE INFO, WE DO NOT BUY OR OTHERWISE ACQUIRE ANY SENSITIVE INFO, AND WE DO NOT FACILITATE THE SALE, PURCHASE OR TRANSFER OF ANY SENSITIVE INFO. WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY SUCH SENSITIVE INFO, FOR ANY TRANSACTIONS OR TRANSFERS INVOLVING SENSITIVE INFO, INCLUDING THE STORING OF ANY SENSITIVE INFO, OR FOR ANY DISPUTE BETWEEN USERS RELATING TO ANY SUCH SENSITIVE INFO. PLEASE USE CAUTION AND COMMON SENSE WHEN STORING ANY SENSITIVE INFO.

Neither the availability through the Service, nor any promotional services that we may make available to the user who saved or shared Sensitive Info, implies our endorsement of the Sensitive Info or the provider of such Senstive Info , or any affiliation with such provider. We make no representations as to any Sensitive Info, or any providers of Sensitive Info. Such information and the availability of any Sensitive Info are subject to change at any time without notice. You must ascertain and obey all applicable laws regarding the possession and use of any Sensitive Info.

You must ensure that you have the necessary authority and permissions to store or share any Sensitive Info in all locations where the Sensitive Info might apply, and to enter into any transaction or make any transfer relating to an Sensitive Info, including, if you are not of legal age to do so, by obtaining proper parental or guardian consent. The legal age is 18 in most states.

4. Registration; Email and Name

You may need to register to use all or part of the Service. We collect your email for verification so we know that you have access to the email you give us and also to send you any updates related to the app. We collect your name to personalize the app.

5. Your Content

You retain all ownership rights in any content, data, notes, tasks, files, and other materials that you create, upload, or store through the Service ("Your Content"). By using the Service, you grant Company a limited, non-exclusive, worldwide license to use, store, process, and display Your Content solely for the purpose of providing, maintaining, and improving the Service for you.


You are solely responsible for Your Content and represent that you have all necessary rights to submit it. Company does not claim ownership of Your Content and will not use it for any purpose other than providing the Service to you.


Upon deletion of Your Content or termination of your account, Company will delete Your Content and any derivative data (such as AI-generated embeddings and memories associated with Your Content) from its servers, subject to reasonable backup retention periods and legal obligations.

6. AI Features

a. Description. The Service includes AI-powered features such as an AI chat assistant, AI memory, contextual search, and content generation capabilities ("AI Features"). AI Features are powered by third-party AI providers and are designed to enhance your productivity.


b. AI Output. Content generated by AI Features ("AI Output") is provided for informational and productivity purposes only. AI Output may be inaccurate, incomplete, or unsuitable for any particular purpose. You are solely responsible for reviewing, verifying, and determining the appropriateness of any AI Output before relying on it. Company does not guarantee the accuracy, reliability, or completeness of any AI Output.


c. AI Memory and Personalization. The AI assistant may generate and store memories based on your interactions to provide more personalized responses. You can view, delete individual memories, or delete all memories at any time through the Service. Memories are generated automatically and may not perfectly capture the context of your interactions.


d. No Professional Advice. AI Output does not constitute professional, legal, medical, financial, or any other form of specialized advice. You should consult qualified professionals for decisions requiring expert judgment.


e. Compliance and Legal Responsibility. You are solely responsible for ensuring

that your use of AI Features and any AI Output complies with all applicable

laws, regulations, and professional standards in your jurisdiction. Laws

governing the use of AI-generated content vary by jurisdiction and may restrict

or impose requirements on the use of AI in areas including, but not limited to,

employment and hiring decisions, financial assessments, healthcare, legal

proceedings, and consumer communications. Company makes no representation that

AI Output is suitable or lawful for any particular use case, and Company is not

liable for any legal consequences arising from your use of AI Output.


f. Ownership of AI Output. You retain the right to use AI Output generated through your use of the Service. However, due to the nature of AI, similar or identical output may be generated for other users, and no exclusivity is granted over any AI Output.


g. Data Processing. To provide AI Features, portions of Your Content (such as notes, tasks, and conversation history) may be processed by third-party AI providers to generate responses. Company maintains agreements with AI providers that prohibit the use of Your Content for model training. For details on how your data is processed, please refer to our Privacy Policy.


h. Availability. AI Features may be modified, suspended, or discontinued at any time. Certain AI Features may be available only on specific subscription plans.

7. AI Acceptable Use

When using AI Features, you agree not to:

  • Attempt to generate content that is illegal, harmful, abusive, threatening,
    harassing, defamatory, or otherwise objectionable.

  • Use AI Features to generate spam, phishing content, malware, or any content
    intended to deceive or defraud others.

  • Attempt to extract, reverse-engineer, or derive the underlying models,
    algorithms, or training data of AI Features.

  • Use AI Features to generate content that infringes on the intellectual property
    rights of any third party.

  • Represent AI Output as human-generated when disclosure of AI involvement is
    required by law or professional standards.

  • Use AI Features to make automated decisions that produce legal or similarly
    significant effects on individuals without appropriate human review.

  • Use AI Features as the sole basis for decisions in regulated areas such as
    employment screening, lending, insurance underwriting, housing, law
    enforcement, or healthcare without ensuring compliance with applicable laws
    and maintaining meaningful human oversight.

  • Circumvent or attempt to circumvent any safety filters, content policies, or
    usage limits of AI Features.


Company does not design or intend AI Features for use in high-risk or regulated
decision-making contexts. If you choose to use AI Output in such contexts, you
assume full responsibility for ensuring legal compliance in your jurisdiction.


Company reserves the right to suspend or terminate your access to AI Features if
you violate these terms.

8. Subscription and Payment

a. Plans and Pricing. The Service is offered on a subscription basis. Current

pricing and plan details are available at www.floutwork.com/pricing. Company

reserves the right to modify pricing with reasonable notice.


b. Billing. By subscribing to a paid plan, you authorize Company to charge the

applicable fees to your designated payment method on a recurring basis. All fees

are stated in U.S. dollars unless otherwise indicated.


c. Cancellation. You may cancel your subscription at any time through the

Service. Cancellation takes effect at the end of your current billing period.

No refunds are provided for partial billing periods.


d. Free Trials. If you are on a free trial, you may be automatically enrolled

in a paid subscription at the end of the trial period unless you cancel before

the trial ends.


e. Changes to Pricing. Company may change subscription fees upon reasonable

notice. Continued use of the Service after a price change constitutes acceptance

of the new pricing.

9. Account Termination and Data

a. Voluntary Termination. You may delete your account at any time through the

Service or by contacting hello@floutwork.com. Upon account deletion, Company

will permanently delete your personal data, content, AI memories, embeddings,

and associated data from its servers, subject to any legal retention

requirements.


b. Data Portability. Before deleting your account, you may download your data

through the Service where such functionality is available.


c. Involuntary Termination. If Company terminates your account for a violation

of this Agreement, Company may delete your data immediately and is under no

obligation to provide access to or copies of your data.


d. Survival. Sections relating to disclaimers, limitations of liability,

indemnity, arbitration, and any other provisions that by their nature should

survive, will survive termination of this Agreement.

9. Your Limited Rights

The App is licensed (not sold) to end users. Subject to your compliance with this Agreement, and solely for so long as you are permitted by Company to use the App, we hereby permit you, on a limited, non-exclusive, revocable, non-transferable, non-sublicensable basis, to install and use the App on a mobile device that you own or control, solely for your personal use. If you fail to comply with any of the terms or conditions of this Agreement, (i) you must immediately cease using the App, (ii) you must remove (that is, uninstall and delete) the App from your mobile device and (iii) you are prohibited from using the App on any mobile device until such time as we grant you explicit permission to use the App again. Please note that if you do not accept the system permissions that the App requires from time to time, you may not be able to use the App or certain of its functionalities. You are responsible for obtaining, maintaining and paying for all hardware and all telecommunications and other services needed to use the Service.

10. Company's Proprietary Rights

We own the Service, which is protected by proprietary rights and laws. Our trade names, trademarks and service marks include Floutwork and any associated logos. All trade names, trademarks, service marks and logos on the Service not owned by us are the property of their respective owners. You may not use our trade names, trademarks, service marks or logos in connection with any product or service that is not ours, or in any manner that is likely to cause confusion. Nothing contained on the Service should be construed as granting any right to use any trade names, trademarks, service marks or logos without the express prior written consent of the owner.

11. Disclaimer of warranties; LIABILITY LIMITATIONS

COMPANY DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT COMPANY MAY REMOVE THE SERVICE FOR INDEFINITE PERIODS OF TIME OR CANCEL THE SERVICE AT ANY TIME.

YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE SERVICES IS AT YOUR SOLE RISK. THE SERVICE AND ALL CONTENT DELIVERED TO YOU THROUGH THE SERVICES ARE (EXCEPT AS EXPRESSLY STATED BY COMPANY) PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSION OF IMPLIED WARRANTIES MAY NOT APPLY TO YOU.

IN NO CASE SHALL COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE AND/OR SENSITIVE INFO, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY SENSITIVE INFO, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY SENSITIVE STORED OR SHARED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.

COMPANY SHALL USE REASONABLE EFFORTS TO PROTECT INFORMATION SUBMITTED BY YOU IN CONNECTION WITH THE SERVICE, BUT YOU AGREE THAT YOUR SUBMISSION OF SUCH INFORMATION IS AT YOUR SOLE RISK, AND YOU HEREBY RELEASE COMPANY FROM ANY AND ALL LIABILITY TO YOU FOR ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY. COMPANY DOES NOT REPRESENT OR GUARANTEE THAT THE SERVICE WILL BE FREE FROM LOSS, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND YOU HEREBY RELEASE APPLE (FOR IOS DEVICES) AND GOOGLE (FOR ANDROID DEVICES) FROM ANY LIABILITY RELATING THERETO. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY CONTENT ACQUIRED THE SERVICE.

12. Indemnity

To the fullest extent permitted under applicable law, you agree to defend, indemnify and hold harmless Company and the Affiliated Entities, and their respective successors and assigns, from and against all claims, liabilities, damages, judgments, awards, losses, costs, expenses and fees (including attorneys’ fees) arising out of or relating to (a) your use of, or activities in connection with, the Service; (b) any Sensitive Info, sharing of Sensitive Info, transactions or transfers relating to Sensitive Info, or disputes with other users of the Service; and (c) any violation or alleged violation of this Agreement by you.

13. Termination

This Agreement is effective until terminated. Company may terminate or suspend your use of the Service at any time and without prior notice, for any or no reason, including if Company believes that you have violated or acted inconsistently with the letter or spirit of this Agreement. Upon any such termination or suspension, your right to use the Service will immediately cease, and Company may, without liability to you or any third party, immediately block your associated device(s) from accessing or using the Service, and deactivate or delete your phone number, first name, last name, and Sensitive Info, and all associated materials, without any obligation to provide any further access to such materials.

14. Governing law; Arbitration

The terms of this Agreement are governed by the laws of the United States (including federal arbitration law) and the State of Florida, U.S.A., without regard to its principles of conflicts of law, and regardless of your location. EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND COMPANY, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY AND YOU AGREE THAT COMPANY AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. EXCEPT AS PROVIDED BELOW REGARDING THE CLASS ACTION WAIVER, SUCH DISPUTES INCLUDE, WITHOUT LIMITATION, DISPUTES ARISING OUT OF OR RELATING TO INTERPRETATION OR APPLICATION OF THIS ARBITRATION PROVISION, INCLUDING THE ENFORCEABILITY, REVOCABILITY OR VALIDITY OF THE ARBITRATION PROVISION OR ANY PORTION OF THE ARBITRATION PROVISION. ALL SUCH MATTERS SHALL BE DECIDED BY AN ARBITRATOR AND NOT BY A COURT OR JUDGE. HOWEVER, AS SET FORTH BELOW, THE PRECEDING ARBITRATION REQUIREMENT SHALL NOT APPLY TO DISPUTES TO THE EXTENT RELATING TO THE INTERPRETATION OR APPLICATION OF THE CLASS ACTION WAIVER BELOW, INCLUDING ITS ENFORCEABILITY, REVOCABILITY OR VALIDITY.

YOU AGREE THAT ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. Notwithstanding anything to the contrary in this Section or any other provision of this Agreement or in the American Arbitration Association’s Consumer Arbitration Rules, disputes regarding the enforceability, revocability or validity of the foregoing class action waiver may be resolved only by a civil court of competent jurisdiction and not by an arbitrator. In any case in which (1) the dispute is filed as a class, collective, or representative action, and (2) there is a final judicial determination that all or part of such class action waiver is unenforceable, then the class, collective, and/or representative action, to that extent, must be litigated in a civil court of competent jurisdiction, but the portion of such class action waiver that is enforceable shall be enforced in arbitration.

The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as amended by this Agreement. The Consumer Arbitration Rules are available online: https://www.adr.org/sites/default/files/Consumer%20Rules.pdf. The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination should be made by the AAA or by the arbitrator. The arbitrator’s decision will follow the terms of this Agreement and will be final and binding. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in this Agreement will preclude you from bringing issues to the attention of federal, state or local agencies and, if the law allows, they can seek relief against us for you.

15. Information or Complaints

If you have a question or complaint regarding the Service, please send an e-mail to hello@Floutwork.com. Please note that e-mail communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your e-mail correspondence with us. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.